We are able to assist you to develop & implement a new improvement initiatives and improvement programs. We can also help to enhance an existing quality management program.

 

We understand that quality must be embedded at all levels of an organisation and it really starts at the middle layer. We can work with you to ensure the key components of your quality management program are in place & that you have a long term plan in place to ensure quality is about 'how you do things around here'.

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We are familiar with a range of quality accreditation frameworks, such as: ISO 9001, Human Services Quality Framework (HSQF); RACGP General Practice Standards; National Safety & Quality Health Service Standards (NSQHS); Australian Service Excellence Standards (ASES); Evaluation & Quality Improvement Program (EQuIP5); and, Quality Improvement Council (QIC) Health & Community Service Standards 7th Edition. 

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We understand that without adequate documentation & systems, the way you carry out business are simply good intentions. We can assist you to develop your policy, procedures & processes to ensure that the way you do business is more than good intentions & is manualised & documented. We can review your existing systems & practices to ensure creative solutions.